____ Luggage trustportation
Pack heavy, travel light
We pick up your bags in the city and
put them on the plane for you from 15€ *
* From 15€ first bag + 5€ extra bags.
____ Home Bag Drop Service
We have the travel solution
Book
_______________
Book up to 4 hours before your flight departure.
Bag Drop
_______________
We pick up your luggage in the city and seal your bags in front of you.
Travel light
_______________
Avoid airport queues and waiting time at the terminal.
Collect
_______________
Your bags will be waiting for you at the destination baggage claim.
____ Luggage Trustportation
Our high-quality service
Passenger experience finally improved
15€ first bag + 5€ per extra bag
____ Partnership
Best partner
We have partnered with some of the best companies to make sure you have the best travel experience.
Spanish Airports
and Air Navigation
Spanish Aviation Safety and Security Agency
International Air Transport Association
Are you not flying with these airlines?
Don’t worry, we bring your luggage to the airport or station whenever you want.
____ Luggage Trustportation
How does it work
We have carefully designed a process for your bags to arrive at your destination securely, safely and on time.
Pick-up
From anywhere in the city.
Transportation
We securely take your bags to the airport.
Check-in
We check-in your bags.
Delivery
Take your luggage at destination.
____ Special baggage
We can pick-up anything you need
Just make sure it is within your airline’s luggage allowance. We take from suitcases to ski equipment, golf clubs, bicycles, surf or kite-surf boards, etc.
____ Security
Your luggage is in good hands
We designed our process with the Spanish Airport Regulator AESA in order to accomplish the maximum aviation security regulations.
ID verification
_______________
We make sure you have the necessary documentation to travel.
Insured
_______________
No worries, your luggage is insured against theft and damage.
Safe
_______________
Our platform is encrypted to ensure the safety and anonymity of your data.
Luggage Trustportation
Since 2017 we have transported over
20,000 bags.
____ Quality
A human service
Our team is formed by a selected group of trained people who offer a professional and personalized service.
Trained staff
_______________
Our staff is selected and trained to meet both our rigorous standards and all aviation regulation requirements.
Sealed and Secure
_______________
Your bags are sealed in front of you. Making sure nothing can be introduced nor extracted.
____ Our client reviews
We focus on you
Paul Tong
Great service. On our last day in Madrid an early pick up of our bags, including a bike, allowed us to fully enjoy our day in the city. Good price, great communication and support. Highly recommend them!
Steve Kimbler
This was just what was needed! They picked up when planned and dropped right on time…. It allowed us to enjoy a full day in Barcelona without having to return somewhere to pick up our bags – great service!
____ Our FAQ's
Answers to any question
Book online and tell us your address, pick-up time and the number of bags you have. For early morning flights, we recommend reserving the service for the night before the flight. For afternoon flights we recommend reserving it during the same morning.
We always recommend booking the service as early as possible. However, it can be booked up until 4 hours before your flight. We need a 1-hour time slot in between the service being booked and operating the service.
It takes only a couple of minutes. Our driver will ask you for your booking confirmation email, your passport, and your boarding pass.
____ Flexible service
Book now, change later
We strive to provide our customers with a service which meets and exceeds expectations.
Cancel or modify your service
_______________
Modify your reservation without cost, up to 2 hours before collection.
Overweight
_______________
We weight your bags in the city, in case you have extra weight we will charge you the airline cost.
Add extra bags
_______________
If you want to add an extra bag, our driver can charge you directly.
Dedicated Customer Support
_______________
Once you’ve booked our service we provide you with access to our premium customer support team.
____ Our backers
Supported by top companies
Our service is backed by important players in the travel industry.
____ About us
Find out about our vision and team
Our mission at BoB is to improve the passenger travel experience. We will make this happen uniting great minds from different backgrounds.
BoB stands for “Bag on Board“
