What you need to know about Bluetooth baggage tracking with TravelTag: 5 FAQs from airlines

FAQs from customers

1. Can TravelTag replace traditional paper bag tags?

TravelTag complements traditional bag tags rather than replacing them. Its integration with existing BHS infrastructure makes it a feasible and affordable upgrade, optimizing efficiency without requiring a complete overhaul.

TravelTag also offers more use cases than traditional paper bag tags, such as tracking ground-handling equipment. With TravelTag, airports and airlines have a solution at hand to make sure every piece of equipment can be tracked live, around the entire airport.

2. Can baggage tracking with TravelTag replace WorldTracer?

While TravelTag doesn’t replace WorldTracer entirely, it greatly enhances baggage traceability and baggage reconciliation. The system improves the process of finding lost bags by providing active tracking, making it easier to open Property Irregularity Reports (PIR). However, at the moment TravelTag does not support Type B messages yet for compatibility with the current system.

3. Can TravelTag replace the Baggage Reconciliation System?

TravelTag aims to eliminate human action at baggage scanner points, facilitating bag tracking at key locations and providing real-time information to airline staff. While it doesn’t replace the entire Baggage Reconciliation System, it offers a technology-driven enhancement to streamline baggage handling.

What’s more, the implementation of TravelTag doesn’t require a complete overhaul of existing infrastructure. Its affordability makes it an enticing option for BHS operators, encouraging a smooth transition to more advanced baggage tracking systems.

In this way, TravelTag enables airlines to open a new source of ancillary revenue, offering a digitized solution to their passengers at a low but profitable price.

4. Can a passenger turn off TravelTag’s baggage tracking?

TravelTag ensures passenger privacy by automatically disconnecting once the passenger leaves the airport.

TravelTag automatically disconnects once the passenger leaves the airport with the TravelTag. This feature addresses concerns about tracking outside the travel context and aligns with global standards for respecting passenger privacy. By ensuring privacy, TravelTag addresses concerns about continuous tracking beyond the travel context as is the case with other tracking devices, such as AirTags.

5. Can the existing mesh antennas of Apple or Android be used for TravelTag?

Bluetooth mesh technology, as used by Apple and Android, restricts data access for third parties, including airlines. As TravelTag wants to empower both airlines and passengers with real-time baggage tracking information, we looked for another solution. 

The answer lies in GPS positioning of the Gateway located close to the TravelTag. By choosing this technology, we can enable both airlines and passengers with real-time insights. What’s more, we can also ensure highly accurate tracking and prevent signal hopping.

As for the range: TravelTag’s antennas have a range of up to 100 meters, although the actual distance may vary based on the transmitting power of the tag.

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