Logotipo de Bob

Baggage collection and check-in at home

We collect your bags wherever you want and check them for you at the airport. Travel relaxed, without queues and without the stress caused by arriving late at the airport.

20€ for the first bag, 10€ for each additional bag.

Free cancellation up to 2 hours before collection.

Departure service

From home to plane, without luggage.

STEP 1

Book online

Search for your flight and choose a time and address to collect your luggage.

STEP 2

Luggage collection at home

We go to the door of your house or accommodation to check your documents and seal the luggage in front of you.

STEP 3

Travel comfortably

Go to the airport without luggage. Skip the queues from the check-in desk and go straight to the boarding gate.

STEP 4

Collection at destination

You collect your luggage from the baggage belt at the destination airport. So quick and easy!

How does home luggage collection work?

We collect your luggage from your home, transport it to the airport and check it in for you at your airline’s check-in counter.

Once we have checked in your luggage, we will send you a confirmation email with the check-in confirmation and a photo of your luggage.

When you arrive at your destination you can collect your luggage from the baggage belt.

Goodbye waiting and long queues at the check-in desk.

Go straight to the gate and save time for you and your loved ones.

Don't carry your luggage on public transport or in your private car.

When can I book Bob Travel Departures?

Flight ticket

Once you have purchased your flight, you can book whenever you want, months in advance or even on the day of your flight 7 hours in advance.

6 h in advance

We will be able to collect your luggage a minimum of 6 hours before your flight takes off, so you have to be little forward-looking, but not too much! You will have to close your bag only 6 hours before the flight takes off! 🙂

Check-in online

In order for us to collect your baggage, you must have checked in online. Generally, airlines allow you to check in online 24 hours in advance.

1 day storage

If you have checked in online several days in advance, we can collect and store your luggage for one night.

What information do I need to book?

Finally, as indicated in the regulation, you must indicate that you are not carrying any prohibited articles in your baggage.

Morning shift

Between 7:00 and 11:00 h.

Afternoon shift.

Between 18:00 and 22:00 h.

Baggage collection at home in 2 slots

We have two slots for collecting your luggage

We work 7 days a week, almost 365 days a year. Except Christmas Eve, New Year’s Eve, Christmas and Three Kings’ Day.

Cheap home luggage collection

First bag

20,00 EUR

Each additional bag

10,00 EUR

This price includes all these things that help you gain a lot, but a lot of time.

1. We verify that you have all your travel documents in order to travel and that you are not missing anything.

In times of COVID, this is especially important. Country restrictions are not all the same and can be complicated. We have specialized agents.

2. Authorized agents

Our check-in agent will make the queues at the check-in desk at the airport so you don't have to.

3. We weigh your luggage when we collect it to warn you if you are overweight.

If you have excess weight in any of your bags or you want us to check more bags that you have not contracted with the airline, we will do the management for free. At the check-in desk we will pay it to the airline and then we will charge you the same amount that we had to pay to the airline.

4. Our carrier will ask you to please come down to the gate with your luggage in order to collect it.

Keep in mind that we work with subcontracted companies. If we include the cost of going to your home, the price of the service will increase. In the future, we will have the option for those who want to book this service to do so for a fee. That said, it is the carrier's decision to go up to your house/flat. We know that many times, they are tipped for doing this and that's fine with us. They work very hard and they deserve it.

Airports and airlines available

Our services are available* at the airports with the highest passenger flow in Spain.

We also work with different national and international airlines so you can check in your luggage from home.

*Check the availability of our services, depending on the airline and airport.

How is the collection of luggage at home?

The process of collecting your luggage is the same as that carried out at the airport check-in counter, but this time with the comfort that you will be at the door of your house. You won’t be nervous and rushed.

If you deliver your luggage to us in your pyjamas, you would not be the first or the last to do so!

Collection steps

The person who made the booking must be present during baggage collection with the passports of all the people in the reservation who are going to travel.

For example, in the case of a family, it is enough for the father or mother to be present, it is not necessary for the children to be present. If the children are minors and do not have a passport/ID, we will need the family book.

STEP 1

30 minutes before our carrier arrives at the pick-up address, you will receive an SMS so that you can be prepared.

STEP 2

The carrier verifies your identity. For this, the passports (or ID cards) and boarding passes of the persons who are going to travel are checked.

STEP 3

The carrier weighs the bags and notifies you if you have exceeded your contracted airline's limit. If you have excess, you can readjust the weight.

STEP 4

The carrier seals the luggage with a security seal that has a unique barcode. This procedure complies with the National Security Plan.

STEP 5

Finally, the carrier will take photos of the luggage to register the characteristics and status of your luggage.

STEP 6

At the end of the collection process, you will have to sign the confirmation of collection of your luggage and from this moment, we will take care of your luggage.

A new travel philosophy

Check-in from home and avoid queues at the airport

The best way to travel comfortably, light, and free from worries about missing your flight or arriving late at the boarding gate.

This way, you can enjoy your trip from the first moment.

Also, who hasn’t been scared or rushed because you were about to miss the flight? No more running through the airport corridors or in transfers with luggage.

Now you won’t be late anymore.

PYou can go to the airport relaxed without carrying your luggage. You go through the security check with only your backpack or handbag and straight to the boarding gate.

And if you have time, you can take a walk through the Duty Free or have a delicious coffee. And all this, without having to worry about your luggage at all times. You can save a lot of time and effort. You will be able to maximize your weight-free journey.

Services reviewed and regulated by official entities

Bob is the first and only company that has managed to operate a100% regulated service in Spain for check-in and baggage delivery.For this purpose, different official entities have participated, such as: AENA, AESA, the Ministry of Public Works, the Civil Guard and the National Police, among others.

Are you ready for us to collect your bags?

Go to the airport without luggage. We collect your luggage and check it on your own plane for you.

Do you need help collecting your luggage?

We’re here to help you! Choose the type of support you need.

Visit our Help Center with all your questions answered for sending bags and luggage.

Send us an email with your question and what you want to solve. We will reply to you as soon as possible.

Do you prefer a call? If you have any questions about sending your luggage, do not hesitate to call us.