We pick up your bags at the door of your home and transport them to the airport.
We check your bags for you. Minimize the time you spend at the airport.
We insure all our collections against theft and/or damage.
An accredited Bob’s agent picks up your luggage wherever you want (your home, hotel, apartment, etc.), transports it to the airport and checks it in for you at the airline. The bags will travel on your own plane and you will pick them up at the baggage belt at your destination airport.
Once you have purchased your flight, you can book whenever you want, months in advance or the day before your flight.
Our carrier will contact you before picking up your luggage. During pick-up, your bags will be stamped and your documentation will be checked.
Once Bob’s agent has checked your baggage, you will receive a confirmation email from which you can download your checked baggage receipts.
The bags will travel on your plane. Pick them up on the baggage belt at the destination airport.
Afternoon shift.
Between 18:00 and 22:00 h.
We have 1 time slot for picking up your luggage
We work 7 days a week, almost 365 days a year. Except Christmas Eve, New Year’s Eve, Christmas and Three Kings’ Day.
With Bob First-Mile you travel light and worry-free about missing your flight or arriving late at the gate.
A booking with 1 bag costs 20€.
A booking with 3 bags costs 40€ (20€ + 2 x 10€).
Important:
Bob First-Mile’s price is independent of the airline’s baggage charge. The bags to be picked up must be contracted with the airline.
Our services are available* at the airports with the highest passenger flow in Spain.
We also work with different national and international airlines so you can check in your luggage from home.
*Consulte la disponibilidad de nuestros servicios, según la compañía aérea y el aeropuerto.
Bob, together with the airlines, is changing the future of airports and creating a new travel philosophy.
"Excellent service, they were really helpful. An absolutely recommendable service for those who have a family with children and want to travel light and comfortable".
"Sending my bags with Bob has been one of my great discoveries. They were super friendly and on time. I saved a lot of time and was able to travel comfortably to my destination. I was totally satisfied!".
"A fantastic baggage check-in service. Efficient, punctual and friendly at all times. Thank you for making our lives easier. I was able to take advantage of my work trip and not worry about my baggage".
Bob is the first and only company that has managed to operate a 100% regulated service in Spain for the check-in and delivery of bags at home. For this purpose, different official entities such as AENA, AESA, the Ministry of Public Works, the Civil Guard and the National Police, among others, have participated.
A new travel philosophy
Who hasn’t gone to the airport in a hurry or in fear of missing their flight?
No more running through the airport corridors or in transfers with luggage.
Goodbye waiting and long queues at the check-in desk.
Go straight to the gate and save time for you and your loved ones.
Don't carry your luggage on public transport or in your private car.
When you arrive at your destination you can collect your luggage from the baggage belt.
Passengers’ most frequent questions. Can’t find what you’re looking for? Visit our Help Center
You can cancel the service from your service confirmation email, by accessing the cancellation link.
You have up to 2 hours before the start of your pick-up time slot to cancel.
Before the carrier arrives, check that your luggage is not overweight.
If any baggage exceeds the maximum weight allowed by the airline, we’ll not be able to pick it up.
Before the pick-up, you will need to purchase additional bags with your airline and show our carrier your receipt of payment.
If the number of bags to be picked up exceeds the number of bags allowed by your airline, we’ll not be able to check your baggage.
Contact us up to 2 hours before the start of the pick-up at trafico@bob.io with your booking code and the number of bags you want to add.
If you write to us after the pick-up time begins, we can’t promise that your request will be managed in time.
Contact us from Monday to Sunday, between 09:00 and 20:00 h, by emailing us at trafico@bob.io. Our agents will get back to you as soon as possible.
Go straight to your destination without bags and without wasting time.
Do you have doubts about your booking? You can contact us through our email trafico@bob.io.
