____ Luggage trustportation
Enjoy more time in Madrid
We pick up your bags at the airport and deliver them in the city.*
Home Bag Drop
We pick up your bags in the city and put them on the plane for you.*
* From 15€ first bag + 5€ extra bags.
Free for Business & Premium customers.
____ Home Bag Drop Service
We have the travel solution
Book up to 4 hours before your flight departure.
We pick your bags up at the airport when your flight arrive.
Home Bag Drop
We pick up your luggage in the city and seal your bags in front of you.
Collect your bags at the baggage claim or wherever you need.
____ Luggage Trustportation
Experience for your peace of mind
We have agreements with some of the best travel companies to make sure you get the best travel experience.
____ Special baggage
We can pick-up anything you need
Just make sure it’s inside your airline’s allowed baggage. We collect from suitcases to ski equipment, golf clubs, bicycles, surfboards or kite-surfing, etc.
The Golf clubs must be well secured in your bag.
All The ski equipment must be well positioned and tied.
Your luggage is in good hands
We have designed our processes in collaboration with EASA, the safety regulator of Spanish airports in order to meet the highest standards of safety and air regulations.
Make sure you have the necessary documents to travel.
Don't worry, your baggage is insured against damage and theft.
Our platform is encrypted to ensure the transfer and privacy of your data.
Since 2017 we have transported
A human service
Our staff is formed by a group of selected and trained agents to offer you a professional and personalized service.
Our employees are selected and trained to maintain safety standards in transportation and provide you with a personalized attention.
Sealed and Secure
Your bags are sealed in front of you, ensuring that nothing is introduced or extracted.
____ Our client reviews
We focus on you
Great service. On our last day in Madrid an early pick up of our bags, including a bike, allowed us to fully enjoy our day in the city. Good price, great communication and support. Highly recommend them!
This was just what was needed! They picked up when planned and dropped right on time…. It allowed us to enjoy a full day in Barcelona without having to return somewhere to pick up our bags – great service!
Answers to any question
Book on-line and tell us your address, pick up time and the number of bags you have. For early morning flights, we recommend booking the service the night before the flight. For the afternoon flights, we recommend to reserve it during the same morning.
We always recommend booking the service as soon as possible. However, you can book up to 4 hours before your flight. We need a time window of 1 hour between the reserved service and the operation of the same one.
It only takes a couple of minutes. Our driver will ask you for the confirmation email of your booking, your passport and your boarding pass.
____ Flexible service
Book now, change later
We strive to provide our customers with a service which meets and exceeds expectations.
Cancel or modify your service
Modify your reservation without cost, up to 2 hours before collection.
We weight your bags in the city, in case you have extra weight we will charge you the airline cost.
Add extra bags
If you want to add an extra bag, our driver can charge you directly.
Dedicated Customer Support
Once you’ve booked our service we provide you with access to our premium customer support team.
____ Our backers
Supported by top companies
Our service is backed by important players in the travel industry.
____ About us
Find out about our vision and team
Our mission at BoB is to improve the passenger travel experience. We will make this happen by uniting great minds from different backgrounds.