_ Privacy Policy

This Privacy Policy governs the terms and conditions under which PROTECHTEDBAGS, S.L. (hereinafter, “the Company” or “BoB”) processes data provided through the website https://bob.io (hereinafter, the “Website”). This Privacy Policy applied to the personal information gathered for the provision of services by the Company through the Website.

BoB is conscious of the importance of privacy for customers interested in the services provided through the Website (hereinafter, the “Customers” or individually, the “Customer”) and, therefore, through this Privacy Policy, we seek to explain in a clear and simple way, how we collect, use and store your data.

It is important to read the Privacy Policy carefully because every time you access and use our services, you accept the practices described herein. If you do not accept the practices described in the Privacy Policy, you should refrain from accessing our website or contracting our services.

It is also important that you consult the Privacy Policy frequently to see if it has been updated. If we update the Privacy Policy, we will inform you of the relevant changes we have made via a warning banner on the Website. By accessing the Website after we have published said warning, you accept the new practice(s) identified in the update. The updated version of the Privacy Policy shall be available at all times at https://bob.io/privacy. You can check the “date of entry into force” published at the bottom of same in order to verify when it was last updated.

Data Manager Contact Details

The data manager is BoB, with a registered address in Madrid at Calle Serrano Anguita 13 and registered with the Business Registry of Madrid under Volume 35626, Folio 1 and Sheet M640298. You may contact the data manager by email at support@bob.io

How do we use your Information?

The data provided voluntarily on the Website are used by BoB for the purpose of providing the services requested by the Customers through the Website, and to manage the contractual relationship between the Company and the Customer.

Where so expressly indicated on the data collection form, the Customer authorizes BoB to use the personal data provided for the purpose of informing them about services, promotions and special offers including information we consider of interest to the Customer, based on the analysis of the data they provide through the Website. Said commercial information shall be sent by:

  • Email;
  • SMS text message or any other electronic message (including MMS, graphic messages, video message, instant messages, etc.);
  • standard post;
  • any other equivalent means we deem pertinent at any time.

The Client may, at any time, revoke the consent provided, and thus oppose the processing of the data provided in the section “Rights of the Interested Party”.

What information do we hold on you?

Information you provide us with directly

The information we collect is that indicated in the data collection forms included within the Website and might include, by way of example:

  • Name, surnames, passport number, email address and telephone number.

In relation to the information received through the Website, we inform you that the fields on the different data collection forms are mandatory. In the event that the data requested in said fields is not provided, BoB cannot process the corresponding request on the part of the Customer.

Upon completing the form, providing the data requested, the Customer guarantees the accuracy, exactness, and truthfulness of all the information provided and commits to maintaining the data up to date to ensure that they reflect the current situation at all times. The Customer shall be solely responsible for any manifest falsehoods or inaccuracies and the damages such may cause to BoB.

Information on Use of the Website

In addition to the information you provide, we can compile information on the use you make of the Website in accordance with our Cookies Policy.

How do we collect such data?

We collect information on Customers:

  • When they provide information through the data collection form included on the Website.
  • In some sections of the Website, through the use of automatic data collection procedures (cookies), subject to the provisions set out in the corresponding Cookies Policy.

We do not collect an excessive amount of information on Customers, or data that are not appropriate or pertinent for the purposes for which they were collected.

Who do we reveal your information to?

We do not reveal personal data referring to Customers to third parties without your consent, except in those cases in which it is permitted by law or it is requested by a competent authority.

We shall adopt all reasonable precautions to ensure that our employees who have access to information on Customers have received adequate training to ensure that they process personal data exclusively in accordance with this Privacy Policy and our obligations around the regulation on data protection.

Data retention period

The personal data of Customers is processed by same in the valid term of the contractual relationship that gives rise to the treatment of the data. Thus, once the contractual relationship between BoB and the Customer is terminated, the data shall be blocked for the term necessary to comply with the requirements of the judicial authorities by virtue of the responsibility that may arise from the services provided by BoB to the Customer.

Rights of the Interested Party

The Customer may exercise their rights to access, rectification, suppression, or limitation and opposition to the processing of their data at any time, and the right to the portability of data, sending a written request to such effect to the postal address of BoB indicated in this Privacy Policy or the email address support@bob.io

Similarly, the Customer has the right to lodge the complaints they deem necessary before the Spanish Data Protection Agency, the competent authority in this area.

International data transfer

BoB does not make any international transfers of Customers’ personal data.

What do we do to keep your information safe?

We use reasonable technical and physical measures to protect the information we collect through the Website and to ensure that data are processed legally, in good faith, transparently, appropriately and that such data is appropriate, pertinent, limited, exact and up-to-date. Nevertheless, one must remember that while we adopt reasonable measures to protect your information, no website, Internet-based communication, IT system or wireless connection is absolutely secure.


Our Website may include links to third party websites that are beyond our control. We are not responsible for the security or privacy of any data collected on an external website or services. You should take precautions and check the privacy policies of third party websites you use.

_ Cookies Policy

In PROTECHTEDBAGS SL’s website, we use cookies to facilitate the relationship of the visitors with our content and to allow us to elaborate statistics about the visitors that we receive.

In compliance with Directive 2009/136 / EC, developed in our order by the second paragraph of Article 22 of the Law of Services of the Information Society, following the guidelines of the Spanish Agency for Data Protection, we proceed to inform you in detail of the use that is made on our website.

Cookies are small files that are recorded in the browser used by each visitor to our website so that the server can remember the visit of that user later when he/she returns to access our content. This information does not reveal your identity, or any personal data, or access to the content stored on your pc, but it does allow our system to identify you as a specific user who has previously visited the website, viewed certain pages, etc. and also allows you to save your personal preferences and technical information such as visits made or specific pages you visit.

The purpose of cookies is to provide the User with faster access to the selected Services.

If you do not want cookies stored in your browser or prefer to receive information each time a cookie request to be installed, you can configure your browser options to be done in that way. Most browsers allow the management of cookies in 3 different ways:

  • cookies are always rejected;
  • the browser asks if the user wishes to install each cookie;
  • cookies are always accepted;

Your browser may also include the possibility to select in detail the cookies you want to be installed on your computer. In particular, the user can usually accept any of the following options:

  • refuse cookies from certain domains;
    refuse third-party cookies;
  • accept cookies as non-persistent (they are deleted when the browser closes);
  • allow the server to create cookies for a different domain.

To allow, know more about, block or eliminate the cookies installed on your computer you can do so by configuring the browser options installed on your computer.

You can find information on how to configure the most used browsers in the following locations:

  • Internet Explorer:
    Tools – Internet Options – Privacy – Configuration.
    For more information, you may check Google support or browser Help.
  • Firefox:
    Tools – Options – Privacy – History – Custom Settings.
    For more information you may check Mozilla support or browser Help.
  • Chrome:
    Settings – Show advanced options – Privacy – Content settings.
    For more information, you may check Google support or browser Help.
  • Safari:
    Preferences – Security.
    For more information, you may check Apple support or browser Help.

This Cookies Policy may be modified in accordance with legislative or regulatory requirements, or with the purpose of adapting said policy to the instructions issued by the Spanish Data Protection Agency, for which Users are advised to visit it periodically. When significant changes are made to this Cookies Policy, Users will be informed either through the web or via email to Registered Users.

When significant changes are made to this Cookies Policy, Users will be informed either through the web or via email to Registered Users.

Madrid, June 21nd 2018