Services > City delivery: Skip baggage claim

City delivery: Skip baggage claim

Landing and going straight to your home without having to wait for your baggage is now possible in Madrid.

€20 first bag
€10 extra ones

van in the airport to the city

Can you imagine not having to wait for your bags after landing?

With the City delivery: Skip baggage claim service you will be able to forget about them.

  • We pick up your bags at Madrid – Barajas airport baggage belt.

  • We deliver them to the address you give us in Madrid.

  • You choose the delivery time slot that best suits you.


You avoid having to wait for your baggage.
You don’t have to carry the bags
You can make better use of your time

Partner airlines

City delivery: Skip baggage claim is a service available for Iberia flights landing in Madrid.

Guaranteed security

Our procedures follow the security protocols required by Spanish airport regulations and we are endorsed by the Spanish Aviation Safety Agency (AESA).

Service information

We tell you how it works and what you should be aware of.

Service availability

This service is only available if you fly with Iberia and land in Madrid.

You may have purchased your flight to Iberia but we cannot offer this service because the flight is code-shared (several airlines sell tickets for the same flight) and the operator is a different airline. 

The service includes pick-up from the baggage belt at Madrid airport, custody, transport and delivery to the address you give us in Madrid and is independent of the cost of checking in baggage that you contract with your airline.

Documentation at pick-up

You can book this service whenever you want once you have your flight. In order to correctly identify your baggage we will ask you to send us some photos of your bags and your baggage identification tags before take-off.

At the moment of the baggage delivery, the BoB agent will validate the identity card of the person who made the booking and the identification tags.


You can cancel the service up to 2 hours before the landing of your flight and we will give you 100% of the amount back. Cancellations made less than two hours before that time are not entitled to a refund.

Are you ready to take off?

Go to the airport lightly and without wasting time